Shipping

 

Orders leave our Southern California warehouse within 2 business days (does not include Saturday or Sunday) and ship via FedEx Ground, UPS Ground or U.S. Postal Service. Orders placed today should reach customers in the western U.S. in 4-5 days, in the central U.S. in 5-6 days, and in the eastern U.S. in 6-7 days.

 

Orders placed on weekdays by 12:30pm Pacific Standard Time (3:30 pm EST)  leave our Southern California warehouse the same day and ship via U.S. Postal Service Priority Mail. Shipping Time is usually 2-3 days (includes Saturday but does not include Sunday) anywhere in the United States.Unfortunately, the USPS does not guarantee delivery times. Orders placed after 12:30pm PST Mon-Thurs will ship tomorrow. Orders placed after 12:30pm PST on Fridays and orders placed over the weekend will ship on Monday. Priority Shipping will only be displayed for those zip codes for which it is available.

 

 

 

Shipping to Alaska and Hawaii are via US Postal Service Priority Mail. Shipping rates will be displayed during the checkout process. You will see the calculated shipping rates for your order prior to entering any credit card information. Please note that the shipping charge shown in the shopping cart does not reflect your special location.  The actual shipping charge will be shown on your order after you enter your shipping address and before you confirm your final purchase.

 

Shipping charges to Canada vary based on the size of the order, the number and weight of boxes being shipped and the shipping address. Base shipping rates are: $20.00 for orders up to $100.00, and 20% of the merchandise total for orders over $100.00.  Please note that shipping charges shown in the shopping cart are for orders shipping to the Continental U.S. Your base shipping cost will appear during checkout after you provide your shipping address; however, your final shipping cost will be determined after we receive your order and manually review its contents and shipping address to determine if there are any additional costs associated with the shipment. In those exceptional cases when the base shipping charge is not sufficient to cover the cost of shipping, we will contact you before shipping your order to provide you with information about any additional charge required. We will not process your credit card charge nor assess any additional shipping fees without first discussing them with you. Shipping time to Canada can be anywhere from 7-10 business days.

 

Canadian customers please note that in addition to shipping charges you will be responsible for paying brokerage fees and duties as your shipment enters Canada; you will be notified of these fees as your shipment clears customs.  Unfortunately, Award Arrow Kits.com / Nature-Watch is not able to estimate these charges nor do we have any control over the amount due. 

 

 

We stand behind every product we sell. If for any reason your merchandise does not meet your needs or expectations, call within 30 days of the date of purchase for return authorization. Unauthorized returns will not be accepted. All returned materials must be unused, in the original packaging, and in saleable condition. Please include a copy of your invoice if it is available. Return shipping fees and insurance are the responsibility of the buyer. Award Arrow Kits.com / Nature-Watch will refund the full amount of the merchandise you purchased.